Scope
This Policy applies to personal information handled through this website and our business communications. It does not apply to information processed through a flaxmor customer deployment where a customer determines the purposes and means of processing. In those circumstances, the customer’s privacy terms may apply.
Information we collect
Information you provide
When you submit our contact form or communicate with us, we may collect your first and last name, work email address, company name, and the contents of your communications. If you engage with us as a customer, prospect, partner, supplier, or event attendee, we may also collect your role, business contact details, and records of those interactions.
Information collected through the website
Our hosting, security, and related service providers may process standard technical information when you access the website, such as your IP address, browser and device type, referring pages, pages visited, timestamps, and diagnostic or security logs.
Information from other sources
We may receive business contact information from public sources, professional networks, partners, event organizers, or service providers, subject to applicable law.
How we use information
We may use personal information to:
- respond to questions and requests;
- contact you about flaxmor products, services, pilots, and events;
- establish and manage business relationships;
- operate, secure, troubleshoot, and improve our website and services;
- prevent fraud, misuse, and security incidents;
- comply with law and protect our rights; and
- create aggregated or de-identified information that does not reasonably identify an individual.
Where applicable law requires a legal basis, we rely on consent, performance of or steps toward a contract, compliance with legal obligations, and our legitimate interests in operating, securing, and growing our business. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.
International transfers
We and our service providers may process personal information in countries other than the country where it was collected. Where required, we use appropriate safeguards intended to protect personal information transferred across borders.
Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to requests, maintain business records, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the nature of the information, our relationship with you, and applicable requirements.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your privacy rights
Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; restrict or object to certain processing; withdraw consent; and lodge a complaint with a data protection authority.
To exercise a privacy right, email contact@flaxmor.com. We may need to verify your identity before completing a request. You may opt out of marketing emails at any time by using the unsubscribe instructions in the message or contacting us.
Children’s privacy
Our website and services are intended for business users and are not directed to children under 18. We do not knowingly collect personal information from children under 18 through this website. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Third-party links
Our website may link to websites or services that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.
Changes to this Policy
We may update this Policy from time to time. We will post the revised version on this page and change the “Last updated” date. Where required by law, we will provide additional notice.
Contact us
Sudo Flaxmor Ltd. is responsible for the personal information described in this Policy. If you have questions, concerns, or requests regarding this Policy or our privacy practices, contact us at contact@flaxmor.com.